Projects

Migration Project (multiple streams)
With emphasis on defining customer journeys and migrating Business Banking Data from multiple platforms to a single platform. Migration to Proteo platform.

Projects

Mortgage Project (multiple streams)
With emphasis on revamping the mortgage processes in origination and servicing within the DPR platform in line with the regulatory requirements

Projects

Mortgage Regulatory Project
With emphasis on revamping the mortgage processes in line with the regulatory requirements of MMR and MCD incorporating automation of the image storage and central appointment booking system.

Projects

Business Transformation and IDD Regulation Project
With focus on the implementation of regulated sales in line with the Insurance distribution directive as it affects intermediaries.

Implementation of EU compliant insurance sales process and preferred underwriter choice in ROI in view of Brexit

Delivery of new shelf edge Insurance Customer journey (StoreMode) in UK stores using Agile Methodology

Delivery of Regulatory compliant Claims journey across all channels (Store, Online and contact centre)